Refund Policy - Golden One

Refund Policy

1. Eligibility for Refunds

We offer refunds only under the following conditions:

  • You requested a refund within 7 days of your purchase.
  • You experienced technical issues that we were unable to resolve.
  • You have not violated our Terms of Service.

2. Non-Refundable Cases

Refunds will not be granted in these situations:

  • Failure to use the service due to personal reasons.
  • Providing incorrect information during purchase.
  • Attempting to misuse or abuse the refund system.

3. How to Request a Refund

If you believe you qualify for a refund, please contact us at:

support@goldenone.store

4. Processing Time

Once your refund request is approved, the amount will be credited back to your original payment method within 5-10 business days.